Whether you are building the fortunes of your professional practice or building your Fortune 1000 company, Customersatisfaction.com and Dr. Gary S. Goodman can assist you.
Our methods have been recognized as the "Best"
of the "Best Practices in Customer Care." More important, our clients
win prestigious industry awards, enabling them to reach and sustain positions
of leadership and respect.
We offer special seminars, custom conference programs, keynote speakers, convention breakout programs, customer service training, sales speakers, prospecting seminars, telemarketing training, front-line and supervisor coaching, sales management training, teleconferences, webinars, audio &
video learning products, original articles, books, and licensed publications.
We also offer a range of consulting and research services that include:
customer service & sales outsourcing, employee and
customer satisfaction surveys, service level monitoring, mystery shopping, unobtrusive measurement,
benchmarking, and focus groups.
We also give your customers a new forum where they can Rant
& Rave, praising excellent service providers while providing an antidote to sites that disparage companies, such as Ripoff Report & Yelp!. By doing so, we hope to improve customer
satisfaction at large, while creating a significant feedback loop between
businesses and those who are served by them.
Welcome to Customersatisfaction.com! --Dr. Gary S. Goodman, Ph.D.; J.D.; M.B.A.; President
To develop a customized program, please email us at firstname.lastname@example.org.
Or feel free to contact us by phone.
1237 S. Victoria #210
Channel Islands, California 93035
Voice (818) 970-GARY (818.970.4279)